Joined: 8/21/2015 Posts: 15
|
I'm persistently getting this error and can't find any information that might reveal why.
I recently joined book country and completed one review today. I created a new book and tried to upload a Word file, which got me the above error message.
I then tried just pasting plain text into the form field. When I clicked, "save" I once again saw only the above error message in the book text form field.
I deleted the book and tried again from scratch with the same result.
Any ideas what I'm doing wrong?
Regards,
Maurice
|
|
Hi again, Momo!
Is the document you're trying to upload in a .doc format? Trying to upload in a different format can give errors.
If this isn't the problem, then contact Lucy Silag. She can probably help.
|
Joined: 6/7/2013 Posts: 1356
|
Hi Momo, will you email me the doc at support@BookCountry.com?
|
Joined: 8/21/2015 Posts: 15
|
Will do. But I got the same error pasting in plain text, so the doc format clearly isn't the issue...
|