The Book Country staff is in the middle of a big email system migration right now, and we know that some members have experienced emails getting bounced back when you try to email us at support at bookcountry dot com. Our chat and call customer services options have not been affected. To be on the safe side, you can also report support issues you're having on this thread, and we'll contact you as soon as we can.

Thank you, and we apologize for the inconvenience!

Lucy Silag

Book Country Community and Engagement Manager