Track My eBooks
Congratulations! After all that hard work, you've published your book.
Let us help you keep track of how your eBook is doing in the world. Our Sales Activity, Quarterly Author Earnings, Payment Remediation, and BookStubs Redemption reports will keep you up to date on sales and marketing information quickly and easily.
The FAQs below will tell you where, when, and how to run relevant reports on your published eBooks.
Still have questions after reading the FAQs below? We're always here to help you. For additional assistance, visit our Publishing Support page for technical support contact information, or read the helpful FAQs in our Sell My eBooks help section.
*For questions or concerns about taxes, visit our Tax Info FAQs.
Sales Activity Report
What information is available in the online Sales Activity Report?How do I run a Sales Activity Report?How long does it take for a sale to be listed in my Sales Activity Report?Quarterly Author Earnings Report
What information is available in the online Quarterly Author Earnings Report?How do I run a Quarterly Author Earnings Report?How often is my Quarterly Author Earnings Report updated?Will I still see an Author Earning Statement if there were no sales in a quarter?Payment Remediation Report
What information is available in the online Payment Remediation Report?How do I run a Payment Remediation Report?How do I export a copy of my Payment Remediation Report?BookStubs Redemption Report
What are BookStubs?What information is available in the online BookStubs Redemption ReportHow do I run a BookStubs Redemption Report? Sales Activity Report
What information is available in the online Sales Activity Report?
The Sales Activity Report provides you with up-to-date information regarding your eBook sales, giving you a good estimate of how well and where your eBook is selling. You can sort the resulting sales data in the report based on title, format, retailer, sale date, etc. You can also filter the sales data to create further customized reports, then export your filtered reports as Excel or PDF files for your personal records.
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How do I run a Sales Activity Report?
From the Sales Activity Report page, which you can access from the link in the Publishing dropdown menu or in your Dashboard. The Sales Activity Report allows you to look at your book sales from multiple points of view, sorting by book title, retail channel, eBook format, and more. When you're done sorting your report, export it to a PDF or Excel file to keep for your records.
Don't see report data yet? Sales from retailers will be updated in this report monthly, usually within 60 days following the end of the month.
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How long does it take for a sale to be listed in my Sales Activity Report?
The information in the Sales Activity Report is updated throughout the author earning quarter to give you an idea of how well and where your eBook is selling.
Sales made through outside retailers are updated monthly, usually within 60 days following the end of the month. The information we receive from our retail partners may reflect only the month of sale, not the actual date. That means retailer sales will show up in your Sales Activity Report as the first day of the month they are effective. For example, all of your sales made through Apple iBooks for the month of May 2015 will reflect a sales date of 5/1/2015 in the online reports.
Please note that we strive to get accurate sales information to you as soon as we can, however sales data cannot be updated in real time since external retailers—Apple, Amazon, Barnes and Noble, etc.—operate under their own schedules. As a result, available data may not reflect the finalized nor the most up-to-date information.
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Quarterly Author Earnings report
What information is available in the online Quarterly Author Earning Report?
In the Quarterly Author Earning Report, you can access your finalized eBook sales for each quarter. In this report, you will be able to view information regarding sales of your eBook(s) and Author Earnings. You can export these reports as Excel or PDF files for your personal records.
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How do I run a Quarterly Author Earnings report?
From the Quarterly Author Earnings Report page, which you can access from the link in the Publishing dropdown menu or in your Dashboard. Your Quarterly Author Earnings Statement shows the finalized sales data from each quarter and is updated 60 days after each quarter ends. Feel free to export it to a PDF or Excel file for your records.
If you have any questions, we'll be happy to answer them. Email us or read our helpful FAQs in our Sell My eBooks help section.
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How often is my Quarterly Author Earnings Report updated?
Because external retailers operate on their own schedule, it can take time for them to report their sales information back to us. This means it may take up to 60 days after the close of the Author Earnings quarter for sales information to be finalized and posted on your Quarterly Author Earnings Report in your publishing profile.
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Will I still see an Author Earning Statement if there were no sales in a quarter?
Once the statement for a quarter in which you have made no sales has been finalized, you will see the reporting period for that quarter available in the dropdown report menu with $0.00 indicated in parenthesis. If you choose to run a report for a quarter in which there were no sales, you will see a message that says "No sales reported for the period selected."
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Payment Remediation Report
What information is available in the online Payment Remediation Report?
In the Payment Remediation Report you will see any remediations currently credited to your account. Remediations are payments made to you that are outside the normal author earnings payment schedule. It is not uncommon for this report to show no remediations; that just means all of your payments have been made per the normal author earnings payment schedule.
If you have questions about your remediation reports, please email customersupport@publish.bookcountry.com. with the details of your questions.
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How do I run a Payment Remediation Report?
From the Payment Remediation Report page, which you can access from the link in the Publishing dropdown menu or in your Dashboard. In the report interface, simply input a Period Year or Period Quarter or select an invoice date or amount to see the results.
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How do I export a copy of my Payment Remediation Report?
At the top right side of your Payment Remediation Report, you'll see icons for .pdf, .csv, and Excel formats. Select the icon that corresponds to the format you'd like to use to export your report.
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BookStubs Report
What are BookStubs?
BookStubs are gift-card-style cards containing a link to a free download of your eBook. One side of the card depicts your eBook's cover design; the other offers the necessary information to find and download one copy of the book.
These promotional tools are perfect for marketing your digital book in the real world. Hand them out at book or networking events, sign them at book signings, offer them as contest giveaways, give them to friends or family, or keep them on hand for everyday promotional opportunities. Learn more about them in our BookStubs FAQs.
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What information is available in the online BookStubs Redemption Report?
The BookStubs Redemption Report shows you how many promotional BookStubs have been used for free downloads of your eBook.
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How do I run a BookStubs Redemption Report?
From the BookStubs Redemption Report page, which you can access from the link in the Publishing dropdown menu or in your Dashboard. If no BookStubs for your book have been redeemed, in place of the report interface, you will see a message that say, "No Record Exists."
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